VIRTUAL EXECUTIVE ADMINISTRATIVE EXPERTS
Virtual assistance you can trust to help you focus on what matters most.
Are you and your business in need of expert administrative assistance?
Are you stretched too thin? Could you use a trusted right-hand?
Let our team handle your administrative tasks such as: calendar management, errands, document management, monthly billing, collections, accounts receivable/payable, creating standard templates, operational process efficiencies, and more!
What is an Administrative Expert?
Administrative Experts specialize in providing you with the right-hand support and guidance you need to keep your business organized, run smoothly and moving forward.
Owning your own business comes with many administrative tasks that are time consuming and important. Small details matter, and staying organized is key to running a successful business/home. Let a professional administrative expert take them off your to-do list so you don’t have to worry.
REDUCE COST
Only pay for the amount of time you need, which means you save on paying a monthly salary.
INCREASE PROFICIENCY
You can save a considerable amount of time by outsourcing and delegating tasks to someone you trust.
LOWER STRESS
Virtual administrative consultants can reduce your business stress by overseeing core operations and general tasks.
Geneviève, CEO
With over 28-years of corporate experience, I support busy executives and small business owners, manage administrative tasks so they have the freedom to focus on the mission-critical tasks that drives their business.
My goal is to provide you with top-notch administrative support that you can trust, so that you can focus on your business priorities. I stand behind my strong code of ethics, honesty, and confidentiality policy.
Whether you need to create efficient processes, identify and manage risks, run errands, proofread documents, create monthly billing & collections, manage your calendar appointments, property management related tasks, or coordinate a business trip, theGCexperience Ltd. is here to help.
Contact us today. Together we can take a look at your business needs and outline a customized plan.
I look forward to working with you, streamline your administrative processes so you are worry-free, ultimately saving you time while increasing your earning power!
D.D. Director (Construction - Housing Programs)
“My experience working with you this year has been consistently excellent. The quality of service you provide is outstanding. You are responsive, knowledgeable, thorough, and always solution-oriented. Your professionalism and attention to detail have made the administration of our loan smooth and efficient, even in complex situations - particularly being flexible with the final closing of our project. From a collaboration standpoint, you are a pleasure to work with. Communication is always clear, timely, and proactive, and I've always felt well-supported in navigating program requirements. Most importantly, our needs have been fully met, and often exceeded, because of your diligence and commitment. At this time, I do not have any areas for improvement to highlight -you set a very high standard of service and client care. I hope you continue exactly as you are. It is truly a privilege to collaborate with professionals like you who are deeply committed. ”
G.F., B.S. M.A. - Feeliks Leadership Enterprises Inc.
“I had the pleasure of working with Geneviève, and I can confidently say that her support made a significant impact on our projects. She consistently reviewed and edited documents for a program launch in a timely manner, ensuring everything was polished and professional. What truly stood out were her thoughtful feedback, attention to detail, and pragmatic solutions, all of which added real value to the content. She also played a key role in content creation, lead research, and website copywriting, helping us move forward efficiently and effectively. Her attention to detail, responsiveness, and expertise made working together an incredibly smooth experience, and I would highly recommend her services to anyone looking for high-level executive administrative support.”
Alisa Lombard, B.S.Sc., LL.L., LL.B. (J.D.), LL.M. - Lombard Law
“Gen has an ability to anticipate needs before they arise and solve complex problems efficiently. She rarely requires direction once a business becomes familiar and is a consummate professional.”
Services
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Services *
The following services is not meant to be an exhaustive list; it’s meant to give you examples of the support services we offer our clients.
Together, we will assemble a list of services that fits your specific needs and enable you to prosper and grow.
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Are you a family of business professionals who need help running your household?
Our team is equipped to help! Whether its to run errands, make appointments, manage insurance claims, pay monthly bills, coordinate property management services, renovation projects, and more!
No need to be overwhelmed. Our team ensures your home runs as smoothly as a business does so you don’t don’t have to worry of balancing it all.
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Maintain financial records such as accounts payable and receivable transactions
Log and document invoices due for payment for your review and approval
Disburse invoices to client matters (if applicable)
Pay outstanding invoices
Log payments received in your financial and client management system
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Monthly invoicing (for review/approval)
Send invoices to clients through client management software
Collection: email/phone calls to collect outstanding balances
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Classify financial transactions in QuickBooks
Document Management: classify all supporting documents related to financial transactions.
First point of contact. Liaise with accountants to ensure your books are in order. Only get involved when necessary.
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Create operational processes to ensure your business is running smoothly and efficiently
Create process maps, and detailed step-by step processes for new and existing employees.
Note: Not having clear processes and being disorganized can put your business at risk, especially for new & small companies. Efficient processes ensure you mitigate your risks and unnecessary impacts.
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Schedule meetings
Make appointments
Make travel coordination/reservations
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Typing and general formatting
Creating and formatting documents and standard templates (letters, reports, spreadsheets, etc.)
Electronic filing and tracking business documents
Updating CRM
Hole punching/Binder assembly
Electronic document management
Data entry
Purchasing office equipment, coordinating deliveries
Mailing services:
Electronic mail-merge and mailing labels
Standard mail
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Being a busy professional while dealing with a crisis or project in your personal life is not easy.
Let our team manage time consuming administrative tasks so you don’t have to worry. Our services allow you to show-up as a leader while maintaining your mental health and well-being of your family.
Insurance claims: fire, accident etc.)
Renovation Projects
Special events: anniversaries, grand openings, team building, parties
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Need help managing your property? Leave it to our team to provide you with peace of mind that nothing falls through the cracks.
We act as the main point of contact for your service providers (security alarm, cleaners, landlord, contractors, snow removal etc.)
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Vetting potential employees and assisting in acceptance and rejection processes
Drafting and finalizing employment contracts
Handling payroll, schedules
Setting-up accesses (email, shared drive, CRM software etc.)
Training on current processes
Main point of contact for new employees during on-boarding
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Operational risks a control identification
Risk mitigation action plan
Are you aware of the risks your company faces and how to mitigate them? Risk Management and mitigating controls are key for small businesses.
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In-person team building session: well-being, stress management, raising energy levels, connecting and building trust
Off-site overnight team building retreats
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Trip planning (business/leisure)
Reserve: flights, accommodations, rental car
Event registration
Reserving off-site accommodations
Secure security staff
Create travel claims and expense reports for disbursement to clients
Consultation Process
My ideal clients have a clear vision for their business but lack the time to manage the routine administrative tasks. They know they need support to deliver and meet their goals. They recognize the value in finding an administrative support team they can trust and build a relationship with over time. Someone who can not only support their business, but who also understands their business on a much deeper level with trust and confidence.
My clients and I are equally participating partners, and the bond forged over time is as integral as the support itself.
I provide clients with:
Monthly support: for clients who require support on a regular, ongoing long-term basis.
Ad-Hoc tasks: whether you have one administrative task or a dozen, theGCexperience Ltd. team can provide you with the support you require to get the task done.
All partnerships include touch-point meetings (when required), a shared Dropbox folder (or shared drive), unlimited email and text access, and a detailed monthly summary of accomplishments.