FRACTIONAL CHIEF OF STAFF

An administrative expert you can trust to help you focus on what matters most.

Are you or your business in need of administrative support?
Are you stretched too thin? Could you use a trusted right-hand?

A Fractional Chief of Staff is a business leader’s right-hand and strategic partner who focuses on executing, organizing, and prioritizing the leader’s business initiatives, driving transparency, alignment, and ensuring the administrative tasks are taken care of. A fractional Chief of Staff maximizes a leader’s time and drives business initiatives forward far more efficiently and effectively. Empowering your business.

Book a Free Consultation

YOUR RIGHT-HAND

You did not start your business to get buried in operations.

Between growth, clients, team management, and big-picture strategy, the details multiply. Decisions pile up, bottlenecks form, and execution slows. Suddenly, you are the most overworked person in your own company.

Here’s the truth: You do not need another full-time hire. You need leverage.

As a Fractional Chief of Staff, our team steps in as your right hand. We help you prioritize what moves the needle, eliminate operational drag, and turn ideas into executed plans.

  • No long-term contracts

  • No full-time overhead

  • Support when and where you need it most

Instead of reacting, you lead.
Instead of juggling, you focus.
Instead of stalling, you scale.

For growing businesses, startups, and nonprofits, this is the bridge to the next level.

Small details matter. Momentum matters. Your time matters most.

Stop drowning in the details. Let us handle the backend so you can focus on what you do best and drive growth. Get the results your business deserves.

MAXIMIZE YOUR BUDGET

Pay only for the support you need. No full-time salary or unnecessary overhead. Protect cash flow while increasing capacity.

BOOST PROFICIENCY

Free up hours each week by delegating execution and operational oversight to a trusted partner. Focus on high-impact decisions while we handle the details.

REDUCE STRESS

Stop carrying the weight of daily operations alone. With a Fractional Chief of Staff overseeing systems and administration, gain clarity, control, and peace of mind.

DON’T TAKE MY WORD FOR IT
Here’s what our clients have to say.

“My experience working with you this year has been consistently excellent. The quality of service you provide is outstanding. You are responsive, knowledgeable, thorough, and always solution-oriented. Your professionalism and attention to detail have made the administration of our loan smooth and efficient, even in complex situations - particularly your flexibility during the final closing of our project. From a collaboration standpoint, you are a pleasure to work with. Communication is always clear, timely, and proactive, and I've always felt well-supported in navigating program requirements. Most importantly, our needs have been fully met, and often exceeded, because of your diligence and commitment. At this time, I do not have any areas for improvement to highlight - you set a very high standard of service and client care. I hope you continue exactly as you are. It is truly a privilege to collaborate with professionals like you who are deeply committed.”
— D.D. Director 
Construction - Housing Programs
“I had the pleasure of working with Geneviève, and I can confidently say that her support made a significant impact on our projects. She consistently reviewed and edited documents for a program launch in a timely manner, ensuring everything was polished and professional. What truly stood out was her thoughtful feedback, attention to detail, and pragmatic solutions, all of which added real value to the content. She also played a key role in content creation, lead research, and website copywriting, helping us move forward efficiently and effectively. Her attention to detail, responsiveness, and expertise made working together an incredibly smooth experience, and I would highly recommend her services to anyone looking for high-level executive administrative support.”
— G.F., B.S. M.A.
Feeliks Leadership Enterprises Inc.
“Gen has the ability to anticipate needs before they arise and solve complex problems efficiently. She rarely requires direction once she becomes familiar with a business and is a consummate professional.”
— Alisa Lombard,  B.S.Sc., LL.L., LL.B. (J.D.), LL.M.
Lombard Law

Our Services

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Our Services *

Our Services
These are examples of how we support clients. Every engagement is customized to your needs.

Trusted Partnership
We operate as your right hand, embedded alongside CEOs and founders.

Clarity Over Complexity
We simplify what feels overwhelming so you can focus on leading.

Barrier-Breaking Execution
We help leaders remove operational roadblocks, increase momentum, and exceed goals.

    • Personal & Professional Assistance

    • Manage BFs with Direct Reports

    • Calendar & Appointment Management

    • Clerical and Document Management

    • Run errands

    • Team Building/Retreat Planning

    • Coordinate Travel Arrangements

    • Travel Expense Claims Processing

    • Create operational processes to ensure your business is running efficiently

    • Create process maps, and detailed step-by step processes for new and existing employees.

    Note: Not having clear processes and being disorganized can put your business at risk, especially for new & small companies. Efficient processes ensure you mitigate your risks and unnecessary impacts.

    • Maintain financial records such as accounts payable and receivable transactions

    • Log and document invoices due for payment for your review and approval

    • Disburse invoices to client matters (if applicable)

    • Pay outstanding invoices

    • Log payments received in your financial and client management system

    • Monthly Billing (for review/approval)

    • Collection: email/phone calls to collect outstanding balances

    • Classify financial transactions in QuickBooks

    • Document Management: classify all supporting documents related to financial transactions.

    • First point of contact. Liaise with accountants to ensure they have all the information they need so your books are in order. Only get involved when necessary.

  • Being a busy professional while dealing with a crisis or project in your personal life is not easy.

    Let our team manage time consuming administrative tasks so you don’t have to worry. Our services allow you to show-up as a leader while maintaining your mental health and well-being of your family.

    • Insurance Claims

    • Renovation Projects

    • Special Events: anniversaries, grand openings, team building, training sessions.

  • Need help managing your property? Leave it to our team to provide you with peace of mind that nothing falls through the cracks.

    We act as the main point of contact for service providers:

    • Security Alarm

    • Office Cleaning - our team has experienced trusted cleaners

    • Landlord

    • Contractors

    • Snow Removal etc.

    • Operational risks a control identification

    • Risk mitigation action plan

    Are you aware of the risks your company faces and how to mitigate them? Risk Management and mitigating controls are key for small businesses.

BOOK A CALL

MEET THE FOUNDER

Geneviève, CEO

With 25+ years of corporate experience across government, Geneviève brings expertise in Administration, Client Service, Operations, Risk Management, and Fraud Investigation. She partners with executives and business owners who need trusted operational leadership behind the scenes.

Known for integrity, discretion, and strong ethical standards, she operates as a confidential, dependable extension of your leadership team. Clients value her ability to bring structure to complexity and clarity to fast-moving environments.

If you are ready to streamline operations, protect your time, and increase earning potential, let’s connect. Together, we will build a customized support plan to move your business forward.

Initial Consultation Process

My ideal clients have a clear vision for their business but lack the time to manage the routine administrative tasks. They know they need support to deliver and meet their goals. They recognize the value in finding an administrative expert they can trust and build a relationship with over time. Someone who can not only support their business, but who also understands their business on a much deeper level with trust and confidence.

My clients and I are equal partners, and the bond forged over time is as integral as the support itself. I do not work for my clients, I work with my clients. I care about my clients and their business as if it were my own.

I provide clients with:

  • Monthly support: for clients who require support on a regular, ongoing long-term basis. 

  • Ad hoc tasks: whether you have one administrative task or a dozen, theGCexperience Ltd.’s team can provide you with the support you require to get the task done.

All partnerships include touch-point meetings (when required), a shared Dropbox folder (or shared drive), unlimited email and text access, and a detailed monthly summary of accomplishments. 

LET’S GET STARTED!

  • ''No one who achieves success does so without acknowledging the help of others. The wise and confident acknowledge this help with gratitude.''

    - Alfred North Whitehead

  • ''No one is more cherished in this world than someone who lightens the burden of another.''

    - Joseph Addison